These awards celebrate excellence in airport lounge experiences, recognising top lounge partners and standout service across our global network.

Dragonpass exists to turn ordinary, everyday experiences into extraordinary, unforgettable ones. The Dragonpass Global Awards celebrates this spirit - recognising and rewarding those who share our purpose and values: to be true champions of better. As the inaugural year, 2025 marks a special milestone. It’s our chance to set the standard for excellence and honour those who rise to meet it.

The Awards

The Awards

Rising Star of the Year

Awarded to lounges that may fly under the radar but continue to consistently deliver exceptional service, comfort and memorable moments for travellers.

Ultimate Lounge of the Year

Awarded to lounges that set the ultimate benchmark for excellence, delivering outstanding experiences across service, design, amenities and overall guest satisfaction.

What are the judges looking for?

What the judges are looking for comes down to one thing above all: values.

We believe values are embedded in everything you do - guiding how you operate, how you engage with your customers, and how you treat your people. At their core, your values shape your behaviours - and that’s what truly sets you apart.

  • Being innovative, brave and visionary 

  • Putting customers first - by caring and supporting 

  • Being co-creators through collaboration and teamwork 

  • Pursuing excellence - providing quality services 

  • Acting like owners – with confidence and resilience

Learn more about the judging criteria here.

Meet the Judges