Contact information

Need to get in touch? Find the right contact details below, in your language for local support. For general enquiries you can also use our contact form.

Where are you calling from?

Africa, America, Europe and Middle East

Speak to us in...

English

Mon-Sun

24/7 Support

+44 16 1929 8844

support@dragonpass.com

Mandarin

Mon-Fri

8:00-17:00 CST

+44 16 1929 8844

support@dragonpass.com

Asia-Pacific

Speak to us in...

English

Mon-Sun

24/7 Support

+44 808 196 6002

support.apac@dragonpass.com

Mandarin

Mon-Fri

8:00-17:00 CST

+44 808 196 6002

support.apac@dragonpass.com

Mainland China and Overseas

Mainland China

Mon-Sun

24/7 Support

400 882 1111

support@dragonpass.com

Overseas Hotline

Mon-Sun

24/7 Support

+86 513 8719 9488

support@dragonpass.com

Thailand

Speak to us in...

English

Mon-Sun

24/7 Support

+66 1800 013 807

support.apac@dragonpass.com

Banking Membership Hotlines

If you are a banking member through one of our partners, please contact the dedicated support line below:

RBS

+44 0345 266 8801

Mon-Sun 8:00-20:00

Co-operative Bank

+44 0344 249 9981

Mon-Sun 8:00-20:00

Barclays

+44 0333 220 5599

Mon-Sun 8:00-20:00

NatWest

+44 0345 601 7188

Mon-Sun 8:00-20:00

Ulster Bank

+44 0345 607 2538

Mon-Sun 8:00-20:00

Business Enquiries

Interested in partnering with Dragonpass or using our services for your customers?

Client Partnerships

sales@dragonpass.com

Airport Lounge Partnerships

airportpartnerships@dragonpass.com

In-airport Partnerships

partnerships@dragonpass.com

Out-of-airport Partnerships

lifestyle@dragonpass.com

Media Enquiries

press@dragonpass.com

Marketing Enquiries

marketing@dragonpass.com

Offices

Manchester

Manchester

173a Ashley Road, Hale, Altrincham, Cheshire, WA15 9SD

Singapore

Singapore

168 Robinson Road, #12-88 Capital Tower, Singapore 068912

London

London

Metro Building, 1 Butterwick, Hammersmith, London, W6 8DL

Tokyo

Tokyo

Pile Kudan, 301, 1-chōme-14-16 Kudankita, Chiyoda City, Tokyo 102-0073日本

Guangzhou

Guangzhou

10/F, 45 Tianhe Rd., Yueneng Building, Yuexiu District, Guangzhou, China, 510075

Shanghai

Shanghai

2204-06, Central Plaza, Building Zhong, No. 227 Huangbei Road, Huangpu District, Shanghai

Beijing

Beijing

Unit F2, 16F, Building A, Jiacheng Plaza, Maizidian Street, Chaoyang District, Beijing

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