Contact information

Need to get in touch? Find the right contact details below, in your language for local support. For general enquiries you can also use our contact form.

Where are you calling from?

Africa, America, Europe and Middle East

Speak to us in...

English

Mon-Sun

24/7 Support

+44 16 1929 8844

support@dragonpass.com

Mandarin

Mon-Fri

8:00-17:00 CST

+44 16 1929 8844

support@dragonpass.com

Asia-Pacific

Speak to us in...

English

Mon-Sun

24/7 Support

+44 808 196 6002

support.apac@dragonpass.com

Mandarin

Mon-Fri

8:00-17:00 CST

+44 808 196 6002

support.apac@dragonpass.com

Mainland China and Overseas

Mainland China

Mon-Sun

24/7 Support

400 882 1111

support@dragonpass.com

Overseas Hotline

Mon-Sun

24/7 Support

+86 513 8719 9488

support@dragonpass.com

Thailand

Speak to us in...

English

Mon-Sun

24/7 Support

+66 1800 013 807

support.apac@dragonpass.com

Banking Membership Hotlines

If you are a banking member through one of our partners, please contact the dedicated support line below:

RBS	+44 0345 266 8801	Mon-Sun 8:00-20:00
Co-operative Bank	+44 0344 249 9981	Mon-Sun 8:00-20:00
Barclays	+44 0333 220 5599	Mon-Sun 8:00-20:00
NatWest	+44 0345 601 7188	Mon-Sun 8:00-20:00
Ulster Bank	+44 0345 607 2538	Mon-Sun 8:00-20:00

Business Enquiries

Interested in partnering with Dragonpass or using our services for your customers?

Client Partnerships	sales@dragonpass.com
Airport Lounge Partnerships	airportpartnerships@dragonpass.com
In-airport Partnerships	partnerships@dragonpass.com
Out-of-airport Partnerships	lifestyle@dragonpass.com
Media Enquiries	press@dragonpass.com
Marketing Enquiries	marketing@dragonpass.com